Effective Date: 01-May-2025
At Sattvom (https://sattvom.com), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website or make a purchase from us.
1. Information We Collect
When you interact with our website, we may collect the following information:
a. Personal Information
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Name
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Email address
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Phone number
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Shipping and billing address
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Payment details (handled securely via payment gateways)
b. Non-Personal Information
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Browser type and version
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Device type
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IP address
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Pages visited and time spent on our site
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Referring URLs
2. How We Use Your Information
We use the collected information to:
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Process and deliver your orders
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Provide customer support
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Send order confirmations, updates, and invoices
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Respond to your inquiries or feedback
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Improve our website and services
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Send marketing emails (if you opt-in)
3. Sharing Your Information
We do not sell or rent your personal data. However, we may share your information with:
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Trusted third-party service providers, such as payment gateways and shipping partners
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Legal or regulatory authorities, if required by law or in response to legal requests
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Analytics services to help us improve website performance (e.g., Google Analytics)
4. Payment Security
We use secure payment gateways to process transactions. Your card details are encrypted and handled directly by these providers — we do not store or access your full payment information.
5. Cookies and Tracking Technologies
Our website uses cookies to enhance user experience, remember your preferences, and analyze site traffic. You can disable cookies through your browser settings, but this may affect certain features of the site.
6. Your Rights
Depending on your jurisdiction, you may have rights to:
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Access, update, or delete your personal data
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Withdraw consent at any time
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Request a copy of the data we store about you
To exercise your rights, email us at [email protected].
7. Data Retention
We retain your information as long as needed to fulfill your order, comply with legal obligations, or improve our services.
8. Third-Party Links
Our website may contain links to external sites. We are not responsible for their privacy practices. We encourage you to review their privacy policies before submitting personal data.
9. Children’s Privacy
We do not knowingly collect data from children under 13. If you believe a child has provided us with personal information, please contact us, and we will promptly delete it.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Effective Date.”
11. Contact Us
If you have questions about this Privacy Policy or your personal data, please contact:
📧 Email: [email protected]
📞 Phone: +917057911133
📍 Address: Flat No 32, Om Residency, Near Water Tank, Swami Vivekanand Nagar, Makhmalabad, Nashik – 422003