Effective Date: 01-May-2025
Welcome to Sattvom.com. These Terms and Conditions govern your access to and use of our website and services. By visiting or purchasing from our website, you agree to these Terms. Please read them carefully.
1. General Information
This website is owned and operated by Sattvom. Throughout the site, the terms “we”, “us”, and “our” refer to Sattvom. By using our site or purchasing our products, you agree to be bound by the following Terms.
2. Eligibility
By using this website, you confirm that:
- You are at least 18 years old or using the site under the supervision of a parent/guardian.
- You have the legal authority to enter into this agreement.
3. Product Information
We strive to ensure that all product details, descriptions, images, and prices are accurate. However:
- Images are for illustrative purposes only.
- We reserve the right to modify product offerings or discontinue items without notice.
4. Orders and Payments
- All orders are subject to availability and confirmation of payment.
- Prices are listed in INR and include applicable taxes (unless specified).
- We reserve the right to refuse or cancel any order at our discretion.
Payment Methods:
We accept secure online payments via trusted payment gateways (e.g., Razorpay).
5. Shipping & Delivery
- We offer shipping across select pin codes in India.
- Estimated delivery timelines are displayed at checkout.
- Delays may occur due to unforeseen logistics issues or natural causes.
Please refer to our Shipping Policy for full details.
6. Returns & Refunds
Due to the perishable nature of atta products, returns are only accepted in the case of:
- Damaged or incorrect items received
- Complaints raised within 48 hours of delivery
Refer to our Return & Refund Policy for eligibility and instructions.
7. User Responsibilities
You agree not to:
- Use the site for any illegal or unauthorized purpose
- Disrupt or interfere with the website’s security or functionality
- Provide false or misleading information during checkout or registration
8. Intellectual Property
All content on this website, including logos, images, text, and designs, is the property of Sattvom and protected by copyright and trademark laws. Unauthorized use or reproduction is strictly prohibited.
9. Limitation of Liability
Sattvom is not liable for:
- Any direct or indirect damages from the use or misuse of the website
- Inaccuracies or delays in product delivery beyond our control
- User reliance on website content without professional consultation
10. Privacy
Your privacy is important to us. Please review our Privacy Policy to understand how we collect and use your information.
11. Termination
We may suspend or terminate your access to the site for any breach of these Terms, without prior notice.
12. Changes to Terms
We reserve the right to update or change these Terms at any time. Changes will be effective immediately upon posting on the website.
13. Governing Law
These Terms are governed by the laws of India. Any disputes shall be subject to the jurisdiction of courts located in Nashik, Maharashtra.
14. Contact Us
If you have any questions about these Terms, please contact:
📧 Email: [email protected]
📞 Phone: +917057911133
📍 Address: Flat No 32, Om Residency, Near Water Tank, Swami Vivekanand Nagar, Makhmalabad, Nashik – 422003